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Emergency Service

In an emergency, we’re here for you. 24/7, 365 days a year.

We’ve got you covered 24/7

You can count on the entire Roby’s Propane Gas team for prompt, responsive service, day or night. If you have no heat or hot water, or you're running low on fuel, smell propane, or are experiencing another heating-related emergency - please call us, even after hours. We're there for our customers whenever they need us.

What to Do If You Smell Gas

In the unlikely event that you smell gas and suspect there may be a leak, promptly follow these steps:

  1. Do not operate lights, appliances, telephones, or cellphones. This includes shutting anything off. Put out all smoking materials and any open flames. Flames or sparks can trigger an explosion or fire.
  2. Inform other building inhabitants and evacuate the area immediately.
  3. If your tank is safe to access, turn off the main supply valve on your propane tank. (Turn valve clockwise.)
  4. Call Roby’s, 911, or your local fire department immediately, at the nearest building away from the leak site.
  5. Do not return to the building until a qualified technician says it is safe to do so.